Acceptance of legal terms.
In order to offer a safe and pleasant environment for our customers and visitors, we have established rules and terms under which the areas of responsibility and rights of both enlatiendita.com and our visitors are delimited.
TERMS AND CONDITIONS OF USE OF THE FLEXI WEBSITE
Reed Marketing Creativo S de RL de CV, hereinafter the "Company", with address at Blvd Adolfo López Mateos #1102 Local G6 y G7 Col. Los Gavilanes 37266, in the City of León , Guanajuato, Mexico issues the following Terms and Conditions so that through its various electronic means various products are marketed and offered to the general public, individually identified as "User".
The Site: is the website enlatiendita.com, under the name www.enlatiendita.com, www.enlatiendita.com. mx and www.shopenlatiendita.com in which enlatiendita.com publishes sales offers, where the user can register to acquire the published products, place orders, contact enlatiendita.com or Customer Service via email: atencion@enlatiendita.com.mx, among others.
DECLARATIONS:
Enlatiendita.com declares that it is a company legally constituted under Mexican law, that it has all the necessary permits to fulfill its corporate purpose and that it does not have any type of impediment or limitation to comply with the aforementioned purpose, that includes, the conclusion of the contract.
Enlatiendita.com grants the user a limited personal license, non-exclusive, non-transferable, revocable, for an indefinite period, in accordance with these Terms and Conditions, to use the Site, in order to endorse, manifest or be interested in acquiring and acquiring through sales offer the products that are published on the Site. The way you use the Site is personal and non-transferable.
Enlatiendita.com declares to be an intermediary of the goods or products found in the Sale Offers, in addition to all the elements protected by intellectual property regulations. All of the above for the purpose of the contract.
Enlatiendita.com declares that the net content of the product published in the sale offer corresponds to the quality, brand and other elements indicated in the sale offer itself.
Enlatiendita.com reserves all rights not expressly granted under this document.
This contract and any rights and licenses granted herein may not be transferred or assigned by the user, but enlatiendita.com will be able to transfer or assign them without any restriction.
The user accepts Terms and Conditions and is obliged to everything indicated in them.
User agrees that the warranty exclusions and limitations of liability set forth above are fundamental elements of the basis of these Terms and Conditions.
The user represents and acknowledges that downloading any content from the Site does not confer ownership of any trademarks displayed on the Site.
CONTRACT
It is the one in which the company transfers ownership of a movable asset to the user who accepts a sale offer, thus creating an order and paying in exchange a certain price in legal currency of the United Mexican States. Said contract will be subject to these Terms and Conditions.
Ownership is transferred at the time the confirmation email with the tracking number is sent.
PRICE POLICIES
The prices of the products, services, promotions, availability and effective sale dates on this site may differ from those disclosed in the store, and may also vary depending on the geographical region Prices are in Mexican pesos . The prices displayed are valid only for this sales site.
SALES OFFERS
It is any publication of a product on the company's Site, which contains a price and description of the product that may include classification, name, series, model, color, etc. The price indicated in the sale offer is not negotiable, and the discount or promotion indicated in the sale offer itself will be respected.
Price excludes taxes, shipping, insurance, and installation, unless expressly stated otherwise.
ORDER
It is the request made by the user for the acquisition of a product in response to a sale offer. The contract will be perfected when the user receives, by any means, the confirmation of the order itself, which will be issued by the company. In the event that there is any type of error in the order confirmation, the user must notify the company, in the mail called atencion@enlatiendita.com.mx of said error by means of a written notice.
ORDER ACCEPTANCE
Once you place your order, an email with the "order number" and details of the product(s) will be sent to the email you registered for, the above does not mean that the order has been processed, authorized or confirmed. Once the order has been authorized or authenticated and processed, we will send you another email with the confirmation of the shipment and the details of the tracking guide. If you do not receive the confirmation email with the shipping information, it will mean that your order could not be confirmed due to falling into any of the assumptions contained in these Terms and Conditions.
Once you place your order, the purchase process begins. If you have not received the purchase confirmation email with the shipping information within 72 hours, you must enter the Site, access your account (if you are registered) or contact our Whatsapp service center and check the status of the order. We inform you that all purchase requests are subject to a bank authorization process. If for any reason your bank determines that it is not possible to complete the transaction and your card has already been charged, a refund will be issued for the same amount and payment method.
PAYMENT METHOD
Once the payment of the selected product is to be made, the user must confirm the amount to be paid to cover its cost; Payments can be made by different means, be it a bank card (credit or debit), cash payment (it will be applicable only with the options explicitly offered at the time), deposit or transfer to any Institution, or any other means that the company reserves. to post. The payment method will be made after receiving the order confirmation.
The user must notify the company of any undue or fraudulent charge on the card or bank account used for purchases, by mail addressed to atencion@enlatiendita.com.mx, in the shortest possible time so that The company carries out the appropriate procedures, as well as the loss, loss, theft or robbery, immediately after becoming aware of the fact.
SEND METHOD
The user must cover the costs of transporting and shipping the products, unless explicitly stated otherwise. Free shipping is applicable only on purchases that amount to the amount that the company establishes on the Site.
The User will be previously informed of the price, approximate delivery date, insurance and freight costs, which will be paid at the time of confirming the order.
PRODUCT DELIVERY
Delivery will be made to the address indicated by the user in the account portal or to a different address provided by the user, which must be made at the time of confirming the order.
Deliveries can be made in parts, within the period indicated at the time of order confirmation, said period will begin to run once payment is approved; the user will be able to check the delivery status of their product on the portal.
In the event that the product is not delivered within the established period, no type of interest can be claimed from the company, the user can contact the company's Customer Service Center, where it will be issued a document indicating the shipping status and specifying the reasons for the delay.
RECEIPT OF THE PRODUCT AND RETURN
At the time of receiving the product, at the indicated address, the user is obliged to review the product. In case of any damage, the user may execute the means indicated in this section or guarantees of these Terms and Conditions.
The return of the product will proceed when the product does not exceed more than 15 days from the confirmation of purchase, as well as when the return derives from conventional situations, it is even valid in the event that the product is not of the measures , the color, material, etc., that the user wanted.
The user must return the product in its original conditions, not dirty, without stains or scratches, without apparent signs of use, with its packaging, return authorization number (or guide) and purchase invoice.
All purchases made as a guest must be managed through the Chat Module in our Customer Service Center.
The company will carry out a physical inspection of the product to validate that the product comes in the same conditions in which it was sent. If the product does not meet the aforementioned conditions, the company will not accept the return and the product will be returned to the user, the user must cover the return costs if the return does not proceed.
The company will make a return in virtual credit so that the user can make the purchase again from the portal. If the user requests it, the refund will be made in the same payment method or processor with which the purchase was made within a reasonable period of time, with the understanding that it is subject to factors independent of the company, such as payment processors. The refund for the return will be made after the physical inspection of the product and its validation.
If the product was purchased under a cart-level promotion, the percentage value of the product will be refunded based on the total transaction
If the product was purchased with a discount or a coupon, the value processed in the transaction will be refunded
The refund will be made according to the payment method used:
PROMOTIONS AND DISCOUNTS
Are those promotions or discounts on the price of the product that are established on the Site, which will be subject to the conditions, restrictions, duration or volume of the products that will be found in the different advertisements published on the Site
RESTRICTIONS:
Any violation of these Terms and Conditions by the user will generate the right in favor of Enlatiendita.com, at any time and without the need for prior notification of any kind, to suspend or terminate the provision of services and/or to withdraw or deny access to the Site to the offending user, as well as to remove or remove him from the registry.
The Site may be used for lawful purposes only.
Any type of copying, distribution, transmission, retransmission, publication, printing, broadcasting and/or commercial exploitation of the material and/or content made available to the public through this Site is strictly prohibited, without the prior express written consent of enlatiendita.com or, where appropriate, of the owner of the corresponding property rights. Failure to comply with the aforementioned will subject the offender to all civil claims and criminal sanctions that may correspond.
PARENTS OR GUARDIANS OF MINORS SHALL BE RESPONSIBLE FOR THE ACTS PERFORMED BY THEM AS PROVIDED BY THESE TERMS AND CONDITIONS, INCLUDING DAMAGES CAUSED TO THIRD PARTIES, ACTIONS PERFORMED BY THEM AND WHICH ARE PROHIBITED BY LAW AND BY THE PROVISIONS OF THIS AGREEMENT, WITHOUT PREJUDICE TO THE RESPONSIBILITY OF THE USER, PROVIDED THAT THE USER WAS NOT THE PARENT OR LEGAL REPRESENTATIVE OF THE MINOR OFFENDER.
At the time of user registration, electronic mail addresses (e-mails) or any data containing expressions or graphic-denominative sets that have already been previously chosen by the user will not be accepted and may be canceled at any time. another user or, that in any other way, were insulting, high-sounding, coincident with trademarks, commercial names, advertisements of establishments, business names of companies, advertising expressions, names and pseudonyms of people of public relevance, famous or registered by third parties, whose use is not authorized or that it was in general, contrary to the law or moral requirements and generally accepted good customs, as well as expressions that could mislead other people, it being clear that the user will be responsible for improper use both in the civil and criminal scope, if applicable.
The user must not upload, publish or in any other way make available on the Site any material protected by copyright, trademark registration or any other intellectual property right without the prior and express authorization of the owner of the mentioned right.
TERMINATION OF CONTRACT
The contract that is perfected by answering an offer when the confirmation email with the tracking number is received, [L1] ends when the parties they fulfill their obligations
The company may terminate the contract early if:
• The price is not paid on time, for which purpose the parties expressly agree that the total or partial lack of payment will produce the full termination.
• The User fails to comply with any of the obligations assumed in this document.
• Whether your interests agree, previously fulfilling your obligations or compensating you for failing to do so.
The Company may choose to demand the execution of its obligation to pay the price or terminate the contract and compensation, and may also demand compensation for damages.
VALIDITY OF THE TERMS AND CONDITIONS
The company, as well as the user, acknowledge that the Terms and Conditions are of unlimited validity.
Enlatiendita.com. reserves the right to make changes to this document without prior notice. Due to the foregoing, enlatiendita.com recommends that the User reread this document regularly, so that he is always informed of any possible modifications. Changes to the contract will become effective immediately upon posting on the Site.
Once the modifications have been made, it will be presumed that the user who continues to use the site will have full knowledge, will have read and consented to the amended Terms and Conditions.
Enlatiendita.com may unilaterally terminate this instrument, by prior notification to the User, within 1 (one) day, the notification may be, at the choice of the company, on the site or in writing.
If enlatiendita.com rescinds the Terms and Conditions or closes the Site, it will be with prior analysis of the status of the contracts, therefore enlatiendita.com will respect the current contracts, but will not accept new ones.
Jurisdiction: In the event of a conflict in relation to the contract, enlatiendita.com is fully willing to reach an agreement with the user to resolve the conflict. If there is no such agreement, and in other cases not related to the contract, the corresponding instance will be brought before the Federal Consumer Protection Agency or before the Courts of the state of Guanajuato.
Interpretation: For everything related to the interpretation of these Terms and Conditions, the provisions of the same, the glossary that you can consult as a user, the Privacy Notice, as well as as well as all the provisions contained in these Terms and Conditions and the Federal Civil Code, Federal Consumer Protection Law, Commercial Code.
Confidentiality of Information: User data will be managed solely by the company in the ways established in this Privacy Notice. The company will do everything in its power to protect the privacy of the information. It may happen that, by virtue of court orders, or legal regulations, the company is compelled to disclose information to the authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or transmissions of data in which case the company will not be responsible for the information that is revealed. In these cases, the company will notify the user about this situation.
The company does not assume any obligation to maintain the confidentiality of any other information that the user provides through bulletins and online chats (chats), as well as the information obtained through cookies, information that has not been directly delivered to the company
The company will take all possible measures to maintain the confidentiality and security described above, but will not be liable for any damages that may arise from the violation of these measures by third parties who use public networks or the Internet, altering security systems to gain access to user information.
The security violations that occur in any phase of the treatment that significantly affect the patrimonial or moral rights of the owners, will be informed immediately by the company to the user, so that the latter can take the necessary measures. corresponding to the defense of their rights.
For more information, please consult the Privacy Notice found on the Site.
Access to and use of the Site: Both the Site and any other Sites otherwise available on the Site (hereinafter the “Microsites”) are private property and any interactions must take place in accordance with this document. Without prejudice to the other obligations of the user established as established in these Terms and Conditions, the user undertakes to (i) not use the contents and products of the Site with the purpose of violating the law, morality, good customs, the rules and rights of intellectual property, dignity, private life, image, personal and family privacy; (ii) observe the highest ethical and moral standards in force on the Internet and applicable national and international laws: (iii) not use the user registration, content and products provided in accordance with these Terms and Conditions to transmit or disclose illegal, defamatory material , that violates, or is abusive, threatening, obscene, harmful, vulgar, libelous or in any other objectionable way; (iv) not send messages that have not been requested, recognized as spam, junk mail or chain letters (chainletters); not to use the content-type services and products provided under these Terms and Conditions to send/disseminate any type of virus or files that contain any virus or that could cause damage to the recipient or third parties; (v) comply with all applicable laws regarding the transmission of data from Mexico or the territory in which the user resides; (vi) not to obtain or attempt to obtain access to other network or computer systems connected to the content and products of the Site; (vii) take full responsibility for the content of the emails that are going to be retransmitted as well as the content and information that are made available in the Promotions of the Site; (viii) not interfere with or disrupt the Services or the servers or networks connected to the Services, content and products provided through the Site or the Microsites; and (ix) comply with the procedures, rules and regulations applicable to the contents and products of the Site, disclosed in the pages and links of each content of the Microsites.
The user must not send or transmit through the Site any content or information that contains any advertising or proposal related to any products and/or services.The user may not disclose or make any commercial, religious, political or any other offer even for non-commercial purposes, including, but not limited to offers to users to become users of other services that in any way could compete with those Services provided by the company
BILLING POLICIES
1. To request your electronic invoicing, you must do so within a period not exceeding 15 calendar days from the moment you physically receive the product.
2. You must do so by requesting the invoice at atencion@enlatiendita.com.mx
3. When requesting your invoice, you will need to have on hand and provide the following tax requirements:
RFC with Homokey
Full name or business name
Complete Fiscal Address including street, neighborhood, delegation or municipality, state and postal code
Way in which I make the Payment, be it cash, electronic fund transfers, personal checks or debit, credit, service cards or the so-called electronic wallets authorized by the Tax Administration Service
Indicate e-mail where your invoice will arrive
Any conduct of the user that, at the sole discretion of the company, could restrict or inhibit the use of the site or microsites by other users, third parties, or enlatiendita.com is expressly prohibited.
MOBILE APPLICATIONS AND THEIR DATA
The user will be responsible for the data provided and in no case enlatiendita.com will be responsible for the veracity of the same. The confidentiality of your personal data will be maintained, establishing to prevent its damage, loss, alteration, destruction, use, access or improper disclosure.
Applications will collect data such as device identifiers (IMEI/MEID), customer name, email, contact phone number, customer addresses, email and analytics data; these always in order to provide a satisfactory service, follow-up of orders made by the client, inform the launch of new products, send notifications related to active purchases or any service requested by the client. Also, the information collected serves to know the use of our products and thus be able to comply with continuous improvement.
The data is never shared outside the environment of enlatiendita.com or for use other than to provide a good service, program of notifications of promotions, offers and services through email, notifications via applications or SMS.
CONSUMER PROTECTION
You can check the CONDUSEF and PROFECO website at any time to obtain more information on consumer rights.
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